Rodrigo Nicolaiewsky in

Rodrigo Nicolaiewsky

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Senior Director of Customer Success - Americas at Docusign
📍 Brazil

Rodrigo Nicolaiewsky is the Senior Director of Customer Success for the Americas at Docusign, with deep expertise in sales, SaaS, and CRM. A graduate of Pontifícia Universidade Católica do Rio Grande do Sul, he has a history of leading teams in tech and consumer goods. Colleagues describe him as a committed and trusted leader.

He proudly leads the "Success Hub" team, which has a two-year track record of overachieving results and expectations.

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Experience
16 Years
Current Role
Senior Director of Customer Success - Americas
Job Level
Senior
Location
Brazil
Personality Overview

How Rodrigo shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Rodrigo cares about

Team Leadership
Consistently posts about leading his "amazing group of talented people" and is described in recommendations as "the best leader" one has ever had.
Customer Success
His career is centered on customer success and renewals, with his current role focusing on the renewal process for all customers in the Americas.
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Career

Work history

8-2024
Senior Director of Customer Success - Americas
Docusign
5-2023 - 7-2024
Renewal Management Director, Success Hub
Docusign
2-2022 - 5-2023
Regional Vice President
Docusign
2-2021 - 1-2022
Senior Manager - Sales Development
Docusign
3-2020 - 1-2021
Head of SDR for LATAM
Docusign
In the press

Media appearances

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Education
2005 - 2009
Graduated
Pontifícia Universidade Católica do Rio Grande do Sul
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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