Sabrina Brossman

Questioner
DISC Type : c

Customer Care Representative at MALIN - A Raymond Company

San Antonio, Texas, United States

Overview

Sabrina is an award-winning Sales Associate at MALIN, leveraging her Industrial Distribution Engineering degree from Texas A&M. Praised for being personable and dedicated, she excels at developing solutions for clients. She has been recognized with the Presidents Club award for her high performance.

Outside of her direct sales role, Sabrina maintains a professional interest in the aerospace and defense industries, following major companies like Lockheed Martin and Boeing. Her career ambition was evident early on, having started her first internship before the age of 16.

She developed a Sales Cadence Program for Texas A&Ms Industrial Distribution department during a year-long internship.

Personality Overview

Price-Sensitive

Not Easily Convinced

Value Seeker

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Intralogistics Solutions
Her role focuses on helping partners manage equipment fleets, implement maintenance programs to improve uptime, and enhance operational efficiency for clients.
OSHA Compliance
She actively posted about the importance of OSHA compliance in early 2024, specifically focusing on safe forklift operation and how her company can assist.
Customer Relations
Recommendations highlight her as setting the standard for customer relations, being exceptionally personable, and dedicated to solving problems for her clients.

Media Appearances

Sabrina has no verified media appearances

Work History

9-2021
Customer Care Representative at MALIN - A Raymond Company
12-2020 - 8-2021
Sales Associate at MALIN - A Raymond Company

Education

2017 - 2020
Industrial distribution from Texas A&M University
2017 - 2020
Bachelor of Engineering - BE from Texas A&M University

More Information

Social Presence :

Prographics :

Exp : 4 Location : San Antonio, Texas, United States Job Level : Junior Designation : Customer Care Representative at MALIN - A Raymond Company
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Insights For Selling To Sabrina

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sabrina is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Sabrina

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Sabrina move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Sabrina take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Sabrina

Personality Compatibility


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