Roffe Daniswara

Questioner
DISC Type : c

Customer Support Specialist at IKEA

Jakarta, Indonesia

Overview

Roffe has no verified overview

Personality Overview

Not Easily Convinced

Price-Sensitive

Value Seeker

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Roffe has no verified topics they care about

Media Appearances

Roffe has no verified media appearances

Work History

9-2022 - 2-2025
Customer Support Specialist at IKEA
8-2021 - 7-2022
Digital Marketing Manager at General Wok (UMKM)
5-2021 - 9-2022
Customer Support Officer at IKEA
3-2021 - 5-2021
Project Manager at Torch Group
2-2021 - 3-2021
Social Media Specialist at Torch Group

Education

8-2016 - 2-2021
Bachelor of Arts - BA from University of Indonesia
8-2021 - 10-2025
Bachelor of Business Administration - BBA from Universitas Terbuka

More Information

Social Presence :

Prographics :

Exp : 3 Location : Jakarta, Indonesia Job Level : N/A Designation : Customer Support Specialist at IKEA
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Insights For Selling To Roffe

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Share as much information as possible regarding your product
  • Back up any claims with data and numbers

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Roffe is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Roffe

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Roffe move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Roffe take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Roffe

Personality Compatibility


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