Rohan Jainarain, ITIL

Enthusiast
DISC Type : i

Director of Global Operations at GlobalServe

New York City Metropolitan Area, United States

Overview

Rohan Jainarain is a seasoned IT professional with over 20 years of experience, currently serving as the Director of Global Operations at GlobalServe. He is an expert in project management, process improvement, and strategic planning. Colleagues consistently describe him as dedicated, professional, and knowledgeable.

Based on his public activity, Rohan is a strong advocate for employee-centric company cultures. He champions leadership that values people over profits and believes that a companys greatest asset is its workforce. His interests include prominent brands like BMW Group and Deutsche Bank.

He is a vocal proponent of creating work environments that allow employees to focus, questioning the effectiveness of open-concept office spaces.

Personality Overview

Amiable & Agreeable

Story Driven

Non-Confrontational

Unlike D or C types, they are convinced more by stories and testimonials.  They agree with others often, so exercise caution when relying on their word. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Employee Welfare
His social posts consistently emphasize the importance of valuing employees over the bottom line, believing loyal team members are not easily replaceable.
Effective Leadership
He champions leaders who are loyal to their teams and prioritize people, viewing it as a crucial element of a great company.
Client Relationships
His career highlights a focus on client services, customer relations, and developing strong partnerships to ensure satisfaction and project success.

Media Appearances

Rohan has no verified media appearances

Work History

5-2024
Director of Global Operations at GlobalServe
8-2022 - 12-2023
Principal Consultant at WorkSpan
7-2019 - 6-2020
Senior Project Manager at ServiceChannel
7-2012 - 8-2018
Director of Professional Services at Building Engines, Inc.
12-2002 - 10-2011
Director, Integrated Services at Workspeed Management

Education

1990 - 1992
A.A.S from Queensborough Community College of The City University of New York (CUNY)

More Information

Social Presence :

Prographics :

Exp : 26 Location : New York City Metropolitan Area, United States Job Level : Mid-senior Designation : Director of Global Operations at GlobalServe
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Insights For Selling To Rohan

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Maintain high, positive energy and convey confidence
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rohan is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Rohan

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Rohan move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Rohan take some risk or not?

  • They can take some low-probability risks if needed.

You And Rohan

Personality Compatibility


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