Rohit Sant

Critic
DISC Type : C

SVP - Global Head Digital Services at Firstsource

Pune, Maharashtra, India

Overview

Rohit Sant is a seasoned IT leader with over 25 years of experience shaping enterprise transformation through AI. As SVP at Firstsource, he scales AI capabilities to solve complex business challenges, leveraging his deep expertise in P&L ownership, product engineering, and global delivery management. He holds a Bachelor of Engineering from COEP.

Described by colleagues as a mentor, coach, and guide, Rohit excels at creating environments where teams can thrive. He is passionate about translating emerging technologies into tangible business outcomes and fosters an open, approachable leadership style that encourages innovation and welcomes new ideas from his team members.

He has obtained a Generative AI Leader Certification from Google, underscoring his commitment to the forefront of AI innovation.

Personality Overview

ROI Driven

Objective Thinker

Precise

They like to do things independently and don’t look for support from others.  They choose to analyze logically and value facts to emotions. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Agentic AI
Actively discusses the technical implementation, governance, and business impact of multi-agent AI ecosystems, highlighting their transformative potential.
Generative AI Implementation
Focuses on correct AI implementation to avoid unsustainable costs, emphasizing proper architectural design, observability, and scalability.
Enterprise AI Value
Advocates for moving AI from experimental pilots to purposeful execution that drives tangible productivity and business value for clients.

Media Appearances

Rohit has no verified media appearances

Work History

11-2025
SVP - Global Head Digital Services at Firstsource
5-2023 - 11-2025
Vice President and Global Practice Head - AI at Tech Mahindra
10-2021 - 4-2023
Unit Client Solution Head - Infosys AI & Automation Services at Infosys
9-2018 - 9-2021
Head of Americas Delivery - Infosys AI & Automation Services at Infosys
10-2017 - 8-2018
Delivery Manager - AI & Automation Services at Infosys at Infosys

Education

2006 - 2007
PGCPM from Indian Institute of Management, Kozhikode
1993 - 1997
Bachelor of Engineering - BE from COEP (College of Engineering, Pune)

More Information

Social Presence :

Prographics :

Exp : 7 Location : Pune, Maharashtra, India Job Level : Leadership Designation : SVP - Global Head Digital Services at Firstsource
URL has been copied!

Insights For Selling To Rohit

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Be ready for penetrating questions and critical examination of your pitch
  • Be formal and objective, they will appreciate it more

DONT's

  • Do not use very emotional or colorful language
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rohit is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Rohit

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Rohit move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Rohit take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Rohit

Personality Compatibility


Other Firstsource Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.