Ronaldo Cetrone

Critic
DISC Type : C

Gerente de pós-vendas at AUTOMOB

São Paulo, São Paulo, Brazil

Overview

Ronaldo Cetrone is an automotive after-sales manager with over 15 years of experience at major dealerships like Fiat and GM. He is pursuing an MBA in Digital Business and is described by colleagues as a results-focused and dedicated leader who excels at managing high-performance teams.

Outside of work, Ronaldo shows a strong commitment to community causes. He actively encourages social initiatives, such as blood drives and hair donation programs for children undergoing medical treatments, demonstrating a clear passion for helping others.

He has a notable interest in supporting childrens self-esteem through hair donation programs.

Personality Overview

Information Seeker

ROI Driven

Negotiator

It is very likely that they will negotiate pricing or other important terms.  They choose to analyze logically and value facts to emotions. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Automotive After-Sales
He has built a career spanning over 15 years in after-sales management for prominent car dealerships, indicating deep industry expertise.
Team Leadership
His profile highlights leadership, and he holds certifications in managing high-performance teams. Colleagues praise his ability to motivate people.
Customer Experience
A former colleague noted his consistent success in achieving high-quality assessment scores (NPS/CSI) as required by automakers.

Media Appearances

Ronaldo has no verified media appearances

Work History

4-2025
Gerente de pós-vendas at AUTOMOB
10-2023 - 4-2025
Gerente de pós-vendas at CAOA
6-2015 - 7-2023
Gerente de pós-vendas at Grupo Sinal
2-1998 - 9-2014
Gerente de pós-vendas at Fiat

Education

7-2023 - 7-2024
Mba em Negócios Digitais from Universidade Anhembi Morumbi
6-2023 - 6-2024
Pós-graduação Lato Sensu - MBA from Universidade Anhembi Morumbi

More Information

Social Presence :

Prographics :

Exp : 26 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Gerente de pós-vendas at AUTOMOB
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Insights For Selling To Ronaldo

During A Call Or A Meeting

DO's

  • Be formal and objective, they will appreciate it more
  • Be ready to answer many clarity-seeking questions and requests for information
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Do not use very emotional or colorful language
  • Don't give superficial answers, they are easily rattled by them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ronaldo is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Ronaldo

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Ronaldo move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Ronaldo take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Ronaldo

Personality Compatibility


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