Roopa Panuganti

Questioner
DISC Type : c

Senior Manager - Strategic Customer Success at Cornerstone OnDemand

San Francisco Bay Area, United States

Overview

Roopa has no verified overview

Personality Overview

Not Easily Convinced

Value Seeker

Price-Sensitive

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They are more likely than others to negotiate on pricing and terms. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Roopa has no verified topics they care about

Media Appearances

Roopa has no verified media appearances

Work History

1-2023
Senior Manager - Strategic Customer Success at Cornerstone OnDemand
5-2020 - 1-2023
Manager - Customer Success/Excellence/Experience at Cornerstone OnDemand
6-2014 - 5-2020
Customer Success Manager at Saba
11-2011 - 5-2014
Advanced Customer Support Engineer at Saba
Technical Consultant at Amdocs

Education

Bachelor's degree from Ethiraj College for Women, Chennai
Education details unavailable from Holy Angels Higher Secondary School

More Information

Social Presence :

Prographics :

Exp : 14 Location : San Francisco Bay Area, United States Job Level : Middle Designation : Senior Manager - Strategic Customer Success at Cornerstone OnDemand
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Insights For Selling To Roopa

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Back up any claims with data and numbers
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Roopa is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Roopa

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Roopa move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Roopa take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Roopa

Personality Compatibility


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