Rosa Cavallaro

Researcher
DISC Type : Cs

Customer Success Manager at Orange Business

Puteaux, Île-de-France, France

Overview

Rosa has no verified overview

Personality Overview

Detail Oriented

Soft Communicator

ROI Seeker

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  They are thorough and always follow a systematic approach. Being observant comes to them naturally.

Topics They Care About

Rosa has no verified topics they care about

Media Appearances

Rosa has no verified media appearances

Work History

9-2024
Customer Success Manager at Orange Business
5-2022 - 12-2023
Client Service Manager at Transatel
11-2020 - 4-2022
Service Manager at Waycom, groupe Adista
2-2013 - 9-2020
Service Manager at Global Cloud Xchange
5-2012 - 1-2013
Account Delivery Manager at Hewlett Packard (for DCS Easyware)

Education

Bachelor of Business from University of Technology Sydney
Histoire générale de l’art from Ecole Du Louvre, Paris

More Information

Social Presence :

Prographics :

Exp : 12 Location : Puteaux, Île-de-France, France Job Level : Middle Designation : Customer Success Manager at Orange Business
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Insights For Selling To Rosa

During A Call Or A Meeting

DO's

  • Use a presentation with information before getting into a live product walkthrough
  • Actively address their concerns around change, risk, and acceptance by users
  • When following up with them, expect slowness; use questions to engage them, preferably over email.

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rosa is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Rosa

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Rosa move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Rosa take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Rosa

Personality Compatibility


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