Rose Oliveira in

Rose Oliveira

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Gerente Executiva Operacoes at CVC CORP
📍 Greater São Paulo Area, Brazil

Rose is an Executive Operations Manager at CVC CORP with over 20 years of expertise in customer experience, quality, and consumer advocacy. A graduate of FGVs Executive MBA program, she has a strong background in the finance and tourism industries. Colleagues describe her as a highly competent and excellent professional.

She recently celebrated her five-year anniversary at CVC Corp and takes pride in the companys achievements, such as winning the Reclame AQUI award for two consecutive years.

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Experience
24 Years
Current Role
Gerente Executiva Operacoes
Location
Greater São Paulo Area, Brazil
Personality Overview

How Rose shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Rose cares about

Customer Experience
Her 20-year career is dedicated to CX, quality, and consumer advocacy, with expertise in NPS, CSAT, and managing critical service channels.
Operational Excellence
As a Green Belt-certified manager, she focuses on continuous improvement, process mapping, and organizational restructuring to drive efficiency and quality.
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Career

Work history

6-2020
Gerente Executiva Operacoes
CVC CORP
6-2020
Gerente Executiva Operações
CVC CORP
9-2019 - 6-2020
Backoffice Manager
Banco Safra
10-2016 - 9-2019
Gerente de Qualidade
Smiles
8-2013 - 10-2017
Coordenadora de Qualidade
Smiles
In the press

Media appearances

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Education
Executive MBA
FGV - Fundação Getulio Vargas
2018 - 2018
Customer Experience
Pontifícia Universidade Católica de São Paulo
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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