Ross Kwok

Critic
DISC Type : C

Senior Vice President of IT Shared Services at Kaiser Permanente

Oakland, California, United States

Overview

Ross has no verified overview

Personality Overview

ROI Driven

Negotiator

Precise

They don’t appreciate bells and whistles unless backed by data.  They prefer to do logical analysis and value evidence over emotions. They enjoy working alone and do not rely on others very often.

Topics They Care About

Ross has no verified topics they care about

Media Appearances

Ross has no verified media appearances

Work History

6-2025
Senior Vice President of IT Shared Services at Kaiser Permanente
5-2019 - 6-2025
Vice President, IT Business Information Officer, Chief of Staff to CIO at Kaiser Permanente
4-2015 - 6-2025
Executive Director, Chief of Staff for the CIO at Kaiser Permanente
7-1999 - 9-2001
Managing Director at Scient Corporation
4-1990 - 6-1999
Vice President at Citibank, N.A.,

Education

1986 - 2000
BS from Northwestern University
2017 - 2017
Executive Program from Harvard University

More Information

Social Presence :

Prographics :

Exp : 22 Location : Oakland, California, United States Job Level : Leadership Designation : Senior Vice President of IT Shared Services at Kaiser Permanente
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Insights For Selling To Ross

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Be ready to answer many clarity-seeking questions and requests for information

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Don’t try too hard to build a relationship with them
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ross is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Ross

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Ross move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Ross take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Ross

Personality Compatibility


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