Roxana Al-Qatou

Enthusiast
DISC Type : i

Lead Internet Engineer at Lumen Technologies

Irvine, California, United States

Overview

Roxana is a Lead Internet Engineer at Lumen Technologies, specializing in internet peering, interconnection, and content delivery across North America. An experienced network engineer since 2010, she holds both a Bachelors and a Masters degree from George Mason University, with expertise in BGP security.

While her public profile is focused on her technical career, her professional interests align with major technology innovators and their impact on the internets infrastructure and services.

She was a featured speaker at the North American Network Operators Group (NANOG) conference, a major industry event.

Personality Overview

Non-Confrontational

Amiable & Agreeable

Consensus Focused

They prefer to build relationships rather than staying totally transactional.  Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Internet Peering
Her role at Lumen is centered on peering and interconnection strategy in North America, making this a core professional focus.
BGP Security
She presented on BGP security and RPKI implementation at Lumen during the NANOG 86 conference, indicating deep expertise.
Content Delivery
As part of Lumen's Internet Peering and Content Delivery team, she is directly involved with how content moves across the internet.

Media Appearances

Roxana has no verified media appearances

Work History

9-2020
Lead Internet Engineer at Lumen Technologies
1-2011 - 9-2020
Lead Internet Engineer at CenturyLink
4-2000 - 1-2011
Lead Internet Engineer at CenturyLink

Education

1992 - 1997
MS from George Mason University
1984 - 1989
BS from George Mason University

More Information

Social Presence :

Prographics :

Exp : 25 Location : Irvine, California, United States Job Level : Senior Designation : Lead Internet Engineer at Lumen Technologies
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Insights For Selling To Roxana

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Ask them how their day is going or exchange some other pleasantries
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Roxana is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Roxana

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Roxana move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Roxana take some risk or not?

  • They can take some low-probability risks if needed.

You And Roxana

Personality Compatibility


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