Roxana Salazar Marin

Energizer
DISC Type : I

Administrative Assistant at IBM

Escazú, San Jose, Costa Rica

Overview

Roxana Salazar Marin is an Executive Administrative Assistant at IBM, supporting high-ranking executives. Leveraging a background in customer service from Bosch and SYKES, she excels in managing complex schedules, coordinating meetings, and facilitating office operations to ensure project growth.

Her strong performance and attention to detail at a previous role led to a promotion within six months.

Personality Overview

Believer

Big Picture Person

Full Of Energy

They are people oriented, friendly and like creating new connections.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Executive Support
Provides comprehensive support to senior executives at IBM, managing schedules and communications to drive project success.
Operational Coordination
Focuses on facilitating office operations and handling communication between IBM and external companies to ensure efficiency.
Customer Advocacy
Developed strong communication and issue-resolution skills in customer service roles, with a focus on representing the company positively.

Media Appearances

Roxana has no verified media appearances

Work History

5-2022
Administrative Assistant at IBM
2-2021 - 5-2022
Customer Service Representative at Bosch
2-2020 - 2-2021
Customer Service Representative at SYKES Costa Rica

Education

Roxana has no verified education history

More Information

Social Presence :

Prographics :

Exp : 6 Location : Escazú, San Jose, Costa Rica Job Level : Junior Designation : Administrative Assistant at IBM
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Insights For Selling To Roxana

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Talk anecdotally about the customer experience that your product offers
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Don’t assume a yes just because they have not said no
  • Avoid overloading them with too much detail
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Roxana is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Roxana

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Roxana move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Roxana take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Roxana

Personality Compatibility


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