Roxanne Nusbaum

Commander
DISC Type : D

Principal Customer Success Manager at New Relic, Inc.

Greater Seattle Area, United States

Overview

Roxanne has no verified overview

Personality Overview

Strong-Willed

Impact-Driven

Candid & Clear

They like to be in a position where they can control the conversation and terms.  More than the product, they care about the effectiveness of the product. They respond better to strong and respectful interactions.

Topics They Care About

Roxanne has no verified topics they care about

Media Appearances

Roxanne has no verified media appearances

Work History

2-2018 - 4-2024
Principal Customer Success Manager at New Relic, Inc.
1-2013 - 2-2018
Account Delivery Manager at Hewlett Packard Enterprise
1-2010 - 1-2013
Business Coach at Shirlaws
10-2007 - 9-2008
Business Development Manager at EMC
11-2005 - 9-2007
Enterprise Account Technology Consultant at EMC

Education

Associate of Arts from Green River Community College
1980 - 1982
Education details unavailable from Western Washington University

More Information

Social Presence :

Prographics :

Exp : 27 Location : Greater Seattle Area, United States Job Level : N/A Designation : Principal Customer Success Manager at New Relic, Inc.
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Insights For Selling To Roxanne

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Speak about competitive differentiation that your product offers
  • Refer to testimonials from well-known industry leaders

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Roxanne is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Roxanne

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Roxanne move?

  • They can take decisions very fast if you manage to convince them.
  • Can Roxanne take some risk or not?

  • The risks don’t matter much to them.

You And Roxanne

Personality Compatibility


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