Dave West, MBA

Wildcard
DISC Type : sic

Flower Mound, Texas, United States

Overview

Dave West is a Principal Account Executive at New Relic with broad experience in the observability industry, covering applications, infrastructure, and network management. A LeTourneau University alumnus, colleagues describe him as a trusted and solid contributor who excels at solving customer business issues with technology.


Dave has deep industry roots, including over a decade of progressing through engineering and management roles at his previous companies, Bay Networks and Nortel.

Personality Overview

Curious But Skeptical

Requires Proof

Friendly But Slow

They typically tend to be late adopters even when they seem friendly and excited about what you have to sell  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

Business-Driven Observability
He emphasizes connecting technical metrics to business impact, allowing engineers to prioritize based on customer and revenue risk during incidents.
Shift-Left Strategy
Advocates for integrating observability early into the software development lifecycle to proactively prevent downtime, viewing it as more than a simple monitoring tool.
Kubernetes Monitoring
He is focused on new technology like eBPF that provides deep visibility into Kubernetes environments without creating significant overhead.

Media Appearances

Agile Product Operating Model with Dave West. Featured in The Agile Wire (Spotify)

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David West - Leading a Medical Software Startup. Featured in Spotify

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2800: Navigating the Agile Evolution With Scrum.org – CEO Dave West. Featured in YouTube (Scrum.org)

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Work History

Dave has no verified job history

Education

Dave has no verified education history

More Information

Social Presence :

Prographics :

Exp : N/A Location : Flower Mound, Texas, United States Job Level : N/A Designation : N/A
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Insights For Selling To Dave

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Help them understand the risk aspect fully while inspiring confidence
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dave is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Dave

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Dave move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Dave take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Dave

Personality Compatibility


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