Ruchi Mathapati in

Ruchi Mathapati

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Enterprise Account and CS Manager at Freshworks
📍 Bengaluru, Karnataka, India

Ruchi is a B2B SaaS sales leader with over six years of experience in new business, enterprise expansion, and retention across India and Europe. She specializes in selling fintech solutions and excels at executive-level conversations with CXOs. Ruchi holds an MBA from Karnatak University.

A standout achievement is her consistent delivery of 30-55% in quarterly expansion growth by translating product adoption into measurable business impact.

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Experience
6 Years
Current Role
Enterprise Account and CS Manager
Location
Bengaluru, Karnataka, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ruchi cares about

SaaS Account Growth
Focuses on driving growth through a mix of new business acquisition (hunting) and expanding existing enterprise accounts to increase ARR.
CXO Engagement
Experienced in running executive-level conversations and Quarterly Business Reviews (QBRs) with CFOs, CHROs, and company founders across various industries.
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Career

Work history

4-2025 - 9-2025
Enterprise Account and CS Manager
Freshworks
6-2024 - 4-2025
Enterprise Account Manager
Zaggle
4-2023 - 6-2024
Business Development Manager
Pazcare
3-2022 - 4-2023
Senior Business Development Associate
Scaler
8-2019 - 2-2022
Sales Specialist (BDA)
Aakash Educational Services Limited
In the press

Media appearances

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Education
2017 - 2019
Master of Business Administration - MBA
Karnatak University
2017 - 2019
Master of Business Administration
kousali institute of management studies(KIMS)
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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