Soumya is a customer success professional with experience at Freshworks and LinkedIn, specializing in the SaaS industry. She manages both SMB and enterprise accounts, focusing on the entire client lifecycle including onboarding, adoption, renewals, and expansion. She holds a PGDM from the Jagdish Sheth School of Management.
Outside of her direct role, Soumya demonstrates a keen interest in continuous learning and emerging technologies. She recently completed a hands-on workshop on Generative AI to explore its applications in productivity and creativity. She is also inspired by and interested in the principles of effective leadership.
She proactively enhances her skills by completing workshops on trending topics like Generative AI.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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