Soumya is a customer success professional with experience at Freshworks and LinkedIn, specializing in the SaaS industry. She manages both SMB and enterprise accounts, focusing on the entire client lifecycle including onboarding, adoption, renewals, and expansion. She holds a PGDM from the Jagdish Sheth School of Management.
Outside of her direct role, Soumya demonstrates a keen interest in continuous learning and emerging technologies. She recently completed a hands-on workshop on Generative AI to explore its applications in productivity and creativity. She is also inspired by and interested in the principles of effective leadership.
She proactively enhances her skills by completing workshops on trending topics like Generative AI.
Read the full overview →They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to analyze every situation thoroughly. They are more likely than others to negotiate on pricing and terms.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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