Rumaldo De Leon is an experienced Service Desk Manager at Red River, with a deep background in IT and business services outsourcing from his time at CGI. He holds an HDI Certified Support Center Manager certification and a BA from the University of the Incarnate Word, specializing in operations management, team leadership, and agent development.
He has a demonstrated history of working on federal projects, including managing Health and Compliance Programs during his tenure at CGI Federal.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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