Adam Desmarais in

Adam Desmarais

Energizer · DISC type I
Sr. Director, Technical Customer Service at Red River
📍 Chantilly, Virginia, United States

Adam Desmarais is the Senior Director of Technical Customer Service at Red River, where he has built his career progressing through multiple leadership roles. He specializes in operations management, strategic hiring, and continuous process improvement, demonstrating a strong history of leading technical and service-oriented teams within the company.

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Experience
17 Years
Current Role
Sr. Director, Technical Customer Service
Job Level
Senior
Location
Chantilly, Virginia, United States
Personality Overview

How Adam shows up

Relationship Oriented
Informal
Big Picture Person

They are always positive and upbeat, so take their promises with a pinch of salt. They are really good at seeing what the long-term impacts of their decisions could be. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Priorities

Topics Adam cares about

Service Operations
His entire career progression at Red River has been focused on managing and improving technical service operations.
Team Leadership
His roles consistently list skills in coaching, strategic hiring, and leading cross-functional teams.
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Career

Work history

12-2024
Sr. Director, Technical Customer Service
Red River
10-2023 - 2-2025
Director, Managed Services Operations
Red River
10-2022 - 11-2023
Sr. Manager, Managed Services Technical Operations
Red River
7-2020 - 10-2022
Manager, Managed Services Technical Operations
Red River
7-2017 - 7-2020
Technical Team Lead
Red River
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Adam has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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