Ruth Glynn Dip CII, IRM Cert

Wildcard
DISC Type : cis

Customer Understanding and Support Governance and Assurance Manager at Aviva

Perth, Scotland, United Kingdom

Overview

Ruth has no verified overview

Personality Overview

Curious But Skeptical

Friendly But Slow

ROI Driven

They typically tend to be late adopters even when they seem friendly and excited about what you have to sell  They are often friendly and nice, but can sometimes suprise you with their piercing questions  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions

Topics They Care About

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Media Appearances

Ruth has no verified media appearances

Work History

11-2024
Customer Understanding and Support Governance and Assurance Manager at Aviva
8-2023 - 11-2024
ORCM Assurance Manager at Aviva
5-2022 - 11-2023
Assurance/ Learning & Development Manager at Aviva
5-2020 - 11-2023
Risk & Assurance Consultant at Aviva
2-2019 - 5-2020
Commercial Claims Handler at Aviva

Education

1994 - 1999
Master of Arts - MA from Edinburgh College of Art and University of Edinburgh

More Information

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Exp : 19 Location : Perth, Scotland, United Kingdom Job Level : Middle Designation : Customer Understanding and Support Governance and Assurance Manager at Aviva
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Insights For Selling To Ruth

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Be prepared for a lot of questions, answer them objectively
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don't ask them to move fast, let them take their time and digest all the information
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ruth is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Ruth

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Ruth move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Ruth take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Ruth

Personality Compatibility


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