Ryan Benson in

Ryan Benson

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Director of Customer Success at Black Kite
📍 Greater Boston, United States

Ryan is the Director of Customer Success at Black Kite, where he leverages his expertise in client relationships, operations, and people management. He is a graduate of the Isenberg School of Management at UMass Amherst. Colleagues describe him as a dynamic, intelligent, and passionate professional with an excellent work ethic and a wide range of talents.

Based on his education at UMass Amherst and his career in the Boston area, Ryan likely follows local sports. He probably enjoys cheering for New England and Boston teams, reflecting a strong connection to the regions sports culture. This interest offers a great way to connect on a personal level outside of his professional responsibilities.

He possesses a uniquely diverse skill set that includes data analysis, client management, public speaking, and process improvement.

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Experience
16 Years
Current Role
Director of Customer Success
Job Level
Mid-senior
Location
Greater Boston, United States
Personality Overview

How Ryan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ryan cares about

Customer Success
His entire career, from manager to director, has been focused on building client relationships and ensuring customer satisfaction and retention.
Third-Party Risk
He actively shares research from his team at Black Kite, a company focused on third-party cyber risk intelligence, showing engagement with his company's core mission.
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Career

Work history

1-2023
Director of Customer Success
Black Kite
3-2021 - 1-2023
Customer Success Manager
Black Kite
10-2019 - 2-2021
Manager, Customer Success
SpaceIQ
3-2018 - 10-2019
Solution Consultant
Seismic
3-2017 - 3-2018
Manager, Customer Success
Funnel.io
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2004 - 2010
BS- Management
Isenberg School of Management, UMass Amherst
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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