Ryan Deal in

Ryan Deal

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Director, Customer Success Emerging Market at Pathful Inc.
📍 Asheville, North Carolina, United States

Ryan Deal is a customer success and sales director with 14 years of experience building go-to-market systems and digital revenue engines, primarily in SaaS and E-Commerce. A graduate of the University of North Carolina Asheville, colleagues describe him as a strong leader who provides excellent customer service.

Beyond his core responsibilities, Ryan is passionate about the professional community surrounding Customer Success, actively engaging with peers and sharing insights. He is a firm believer in leaning on core values, a concept he adopted from Jim Collins book "Good to Great, " to drive his work and leadership style.

Unique fact: He single-handedly built a B2B sales program from the ground up to over 750 organizations, generating $1M in annual revenue.

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Experience
18 Years
Current Role
Director, Customer Success Emerging Market
Location
Asheville, North Carolina, United States
Personality Overview

How Ryan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ryan cares about

CS Leadership
Was invited as a guest on the Next Hire podcast to discuss his leadership philosophy and approach to cross-team collaboration as a CS leader.
Building Revenue Engines
His professional focus is on creating "digital revenue engines from scratch" and leading high-performance teams to exceed revenue and retention goals.
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Career

Work history

12-2024 - 1-2026
Director, Customer Success Emerging Market
Pathful Inc.
7-2022 - 12-2024
Senior Manager of Customer Success
Pathful Inc.
5-2021 - 7-2022
Customer Success Team Lead
VirtualJobShadow.com (Now Pathful)
3-2020 - 5-2021
Customer Success Manager
VirtualJobShadow.com (Now Pathful)
2-2012 - 1-2020
Wholesale Services Manager at Dog Tag Art, LLC
Dog Tag Art, LLC
In the press

Media appearances

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Education
2006 - 2010
Bachelor of Arts (B.A.)
University of North Carolina Asheville
2002 - 2006
High School Diploma
Durham School of the Arts
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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