Ryan Haultain in

Ryan Haultain

Researcher · DISC type Cs
Head of Support at Amazon
📍 Seattle, Washington, United States

Ryan is the Head of Support for Amazons eero, where he leads customer support operations. He is a results-driven executive with expertise in project management, team development, and improving operational efficiency, holding both COPC CX and Certified Scrum Product Owner certifications.

Based in the Pacific Northwest, Ryan values family time and leverages smart home technology to enhance his home and yard, especially during the summer. He has a demonstrated passion for the products he helps support, sharing his own positive user experiences.

Unique fact: While at Best Buy, he received the "Renew Blue 50" award for achieving a top 50 employee engagement score among all managers.

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Experience
21 Years
Current Role
Head of Support
Job Level
Mid-senior
Location
Seattle, Washington, United States
Personality Overview

How Ryan shows up

Self-Disciplined
Detail Oriented
Process Focused

They are always well-planned and adopt a systematic approach. The only way to convince them is by showing them examples and ample proof. Being observant comes to them naturally.

Priorities

Topics Ryan cares about

Global Support Strategy
He is actively expanding his support teams into new regions like APAC and building a globally dispersed network of vendor locations to enhance customer service.
Team Leadership
He focuses on motivating, training, and developing effective teams, with a proven track record of high employee engagement.
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Career

Work history

7-2022
Head of Support
Amazon
6-2014 - 7-2022
Apple
Apple
5-2004 - 5-2014
Territory Director - Support
Best Buy
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Education details unavailable
Kansas State University
Education details unavailable
Rockhurst High School
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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