Ryan Millard

Observer
DISC Type : ci

Vice President Customer Experience at Datavant

Cincinnati Metropolitan Area, United States

Overview

Ryan has no verified overview

Personality Overview

Value Driven

Assertive

Curious

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Ryan has no verified topics they care about

Media Appearances

Ryan has no verified media appearances

Work History

1-2026
Vice President Customer Experience at Datavant
7-2023 - 1-2026
Senior Director of Customer Service at Elevance Health
3-2021 - 7-2023
Director Medicaid Health Plan Operations at Elevance Health
7-2017 - 3-2021
Manager, Medicare Customer Service at Elevance Health
2-2016 - 7-2017
Manager, Medicare Claims at Elevance Health

Education

Masters of Business Administration (MBA) from Indiana Wesleyan University
Bachelors of science from Murray State University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Cincinnati Metropolitan Area, United States Job Level : Senior Designation : Vice President Customer Experience at Datavant
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Insights For Selling To Ryan

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Help them understand the risk aspect fully while inspiring confidence
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ryan is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Ryan

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Ryan move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Ryan take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Ryan

Personality Compatibility


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