Ryan Murphy

Go-getter
DISC Type : d

Enterprise Select - Northeast at Talkdesk

Boston, Massachusetts, United States

Overview

Ryan Murphy is an accomplished Enterprise Sales Leader at Talkdesk, specializing in AI and Customer Experience solutions. With over 14 years of experience at firms like Oracle and IBM, he has a consistent record of high achievement, including multiple Presidents Club awards. He is also a graduate of IBMs Global Sales School with Distinction.

Outside of his professional life, Ryan has a strong connection to his alma mater, Boston College. He is an avid follower of the colleges sports teams and has contributed to its publications, demonstrating a passion for sports analytics and writing that complements his sales career.

He authored an in-depth analysis of the Boston College baseball teams 2009 MLB draft class for the universitys newspaper.

Personality Overview

Vision Oriented

Decisive

Self-Confident

They respond well to confident salespeople.  They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

AI in CX
His current role and social media activity are focused on selling and promoting AI-powered customer experience (CX) and contact center (CCaaS) solutions for enterprises.
Enterprise Tech Sales
He has a 14-year career in enterprise software sales, with a track record of success at major technology companies including Talkdesk, Oracle, and IBM.
Boston College Sports
He attended Boston College and authored a published, in-depth analysis of the university's baseball team's MLB draft class success.

Media Appearances

Ryan has no verified media appearances

Work History

2-2023
Enterprise Select - Northeast at Talkdesk
3-2022 - 1-2023
Senior Enterprise Account Executive at Talkdesk
1-2021 - 3-2022
Enterprise Account Executive at Talkdesk
8-2018 - 1-2021
Enterprise Sales Manager - Northeast, Oracle Marketing Cloud at Oracle
7-2017 - 7-2018
Inbound Growth Specialist - Corporate Sales Leader at HubSpot

Education

BA from Boston College
Education details unavailable from Boston Latin School

More Information

Social Presence :

Prographics :

Exp : 21 Location : Boston, Massachusetts, United States Job Level : N/A Designation : Enterprise Select - Northeast at Talkdesk
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Insights For Selling To Ryan

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Make sure that you you respond to any queries from them quickly
  • Be crisp while making the pitch

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Avoid repeating yourself or making generalizations
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ryan is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Ryan

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Ryan move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Ryan take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Ryan

Personality Compatibility


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