Ryan Newlander

Evaluator
DISC Type : scd

QA Analyst at HCSS

Katy, Texas, United States

Overview

Ryan Newlander is a QA Analyst at HCSS with a background as an IT Support Specialist in the oil and energy sector. He is a solutions-oriented problem solver with expertise in IT hardware support, software installation, and maintenance. Ryan holds a Bachelor of Science in Political Science from Sam Houston State University.

Based on his professional history and education in Texas, Ryan likely maintains an interest in local activities and community engagement. He values strategic thinking and setting achievable goals, a principle he applies to both his professional and personal projects to drive success and growth.

Unique fact: Ryan transitioned from a Political Science degree into a successful career in information technology and software quality assurance.

Personality Overview

Hard To Convince

Thorough Evaluator

Quality Focused

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

IT Support
Has an extensive background as an IT Support Analyst and Specialist, with demonstrated skills in hardware, software, and desktop support for large teams.
Quality Assurance
He recently transitioned into a new role as a QA Analyst, indicating a career focus on software quality and testing processes.
Career Strategy
Shared posts about setting achievable goals and using job resources like USAJobs, showing a proactive approach to his career path.

Media Appearances

Ryan has no verified media appearances

Work History

10-2025
QA Analyst at HCSS
2-2022 - 10-2025
Business Solutions Analyst at HCSS
7-2020 - 2-2022
Technical Support Analyst - Fleet at HCSS
4-2016 - 4-2020
Sr. IT Support Specialist at NexTier Oilfield Solutions
5-2015 - 11-2015
Help Desk Analyst at St. Joseph Health

Education

Bachelor of Science - BS from Sam Houston State University

More Information

Social Presence :

Prographics :

Exp : 9 Location : Katy, Texas, United States Job Level : Middle Designation : QA Analyst at HCSS
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Insights For Selling To Ryan

During A Call Or A Meeting

DO's

  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Keep a professional, business-like approach; especially if you tend to get informal quickly

DONT's

  • Don’t nudge them to do something by using the logic that others have done the same
  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ryan is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Ryan

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Ryan move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Ryan take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Ryan

Personality Compatibility


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