Said Fattouh

Energizer
DISC Type : I

Executive Director of Information Technology and Deputy Chief Information Officer at University of Houston-Downtown

Houston, Texas, United States

Overview

Said Fattouh serves as the Executive Director of IT and Deputy CIO at the University of Houston-Downtown, where he has dedicated his entire career of over 35 years. He provides leadership and management over all IT programs, user support services, and operational projects for the university.

He serves on the universitys MIS Degree Program Advisory Council, contributing to the curriculum and direction of the Management Information Systems program. He has also been recognized for his contributions to the Arab-American community with a media award.

Interesting fact: Said has received multiple service awards from the University of Houston-Downtown, marking his long and distinguished tenure at the institution.

Personality Overview

Believer

Relationship Oriented

Informal

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are really good at seeing what the long-term impacts of their decisions could be. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

IT Leadership
As Deputy CIO with over 35 years at the same institution, he has a long history of managing and directing university-wide technology programs and services.
User Support Services
His career progression includes multiple roles focused on managing and directing all technology support services, including the help desk and enterprise systems support for the university.
Cybersecurity Preparedness
Holds a certification in the "Virtual TTX Series - Cyber Scenario, " indicating a focus on practical cybersecurity incident response and readiness in an academic environment.

Media Appearances

Said has no verified media appearances

Work History

2-2018
Executive Director of Information Technology and Deputy Chief Information Officer at University of Houston-Downtown
9-2001 - 1-2018
Director of User Support Services (Information Technology) at University of Houston-Downtown
9-1997 - 8-2001
Manager of User Support Services (Information Technology) at University of Houston-Downtown
9-1995 - 8-1997
Academic Technical Manager (Information Technology) at University of Houston-Downtown
3-1990 - 8-1995
Supervisor/Training Coordinator (Information Technology) at University of Houston-Downtown

Education

2018 - 2019
President's Leadership Academy from University of Houston-Downtown
1999 - 2000
Master of Business Administration (completed 12 hours) from University of Houston-Victoria

More Information

Social Presence :

Prographics :

Exp : 36 Location : Houston, Texas, United States Job Level : Leadership Designation : Executive Director of Information Technology and Deputy Chief Information Officer at University of Houston-Downtown
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Insights For Selling To Said

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Be friendly and entertaining in your conversation
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t be excessively objective, be a storyteller
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Said is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Said

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Said move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Said take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Said

Personality Compatibility


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