Samantha Lucatero CSSGB, ANMT ,LMT in

Samantha Lucatero CSSGB, ANMT ,LMT

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Head of Success Operations | American DataBank / DISA Global Solutions Inc at DISA Healthcare Technology
📍 Denver, Colorado, United States

Samantha Lucatero is the Head of Success Operations at DISA Healthcare Technology, where she leverages her expertise in process excellence and client success to improve performance. As a certified Six Sigma Green Belt, she focuses on data-driven strategies to enhance team efficiency, streamline operations, and boost client retention across cross-functional teams.

Outside of her technology career, Samantha has a background in wellness, having studied Massage and Neuromuscular Therapy. She is a people-focused leader who values transparency and is passionate about helping talented employees achieve their professional goals and motivations.

Her career path uniquely combines a background in hands-on therapeutic practices with leadership in healthcare technology operations.

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Experience
6 Years
Current Role
Head of Success Operations | American DataBank / DISA Global Solutions Inc
Job Level
Mid-senior
Location
Denver, Colorado, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Samantha cares about

Process Improvement
As a certified Six Sigma Green Belt, she is dedicated to continuous improvement, streamlining workflows, and reducing operational bottlenecks to enhance efficiency.
Client Retention
She has a proven record of driving meaningful improvements in client retention by developing at-risk account strategies and aligning internal teams.
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Career

Work history

3-2025
Head of Success Operations | American DataBank / DISA Global Solutions Inc
DISA Healthcare Technology
11-2024 - 5-2025
Client Success Team Manager
American DataBank
6-2023 - 10-2024
Head of Customer Success / Training and Development Manager
The Helper Bees
3-2022 - 6-2023
Customer Success Manager / Training Manager
The Helper Bees
9-2020 - 3-2022
Client Account Manager
The Helper Bees
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2016 - 2018
Massage Therapy/ Neuromuscular Therapy
National Holistic Institute
2012 - 2015
Education details unavailable
Northern Arizona University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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