Samantha Ruano SHRM-CP

Go-getter
DISC Type : d

Director, MSP Operations at Eastridge Workforce Management, A Workwell Company

San Diego, California, United States

Overview

Samantha Ruano is the Director of MSP Operations at Eastridge Workforce Management, where she has built her career progressing through several roles. A graduate of Northern Arizona University and a SHRM-Certified Professional, she specializes in managing high-volume contingent workforce programs and delivering exceptional service to international clients.

She manages day-to-day operations for contingent workforce programs with a combined spend of over $50 million.

Personality Overview

Fast-Paced

Self-Confident

Direct & Candid

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They can be nudged to make faster decisions by offering what they value. They care equally about the product and its potential impact.

Topics They Care About

Contingent Workforce
Manages the end-to-end hiring process and daily operations for large-scale contingent worker programs for multiple international clients.
Hiring & Recruiting
Frequently posts about hiring for her team, seeking professionals with MSP, recruiting, and HR experience to support high-growth clients.
MSP Operations
Her role is centered on leading Managed Service Provider (MSP) operations, focusing on service delivery and relationship management.

Media Appearances

Samantha has no verified media appearances

Work History

10-2021
Director, MSP Operations at Eastridge Workforce Management, A Workwell Company
4-2019 - 10-2021
Senior MSP Program Manager at Eastridge Workforce Solutions
7-2018 - 4-2019
Account Manager at Eastridge Workforce Solutions
12-2017 - 6-2018
Account Specialist at Eastridge Workforce Solutions
8-2016 - 12-2016
Assistant Department Manager at Nordstrom

Education

2011 - 2015
Bachelor's degree from Northern Arizona University

More Information

Social Presence :

Prographics :

Exp : 9 Location : San Diego, California, United States Job Level : Mid-senior Designation : Director, MSP Operations at Eastridge Workforce Management, A Workwell Company
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Insights For Selling To Samantha

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending too much time on pleasantries
  • Stress on the business value that your product offers
  • Be crisp while making the pitch

DONT's

  • Avoid long winding pitches, stay objective
  • Refrain from asking too many questions
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Samantha is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Samantha

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Samantha move?

  • Their decision making speed is somewhere in the middle.
  • Can Samantha take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Samantha

Personality Compatibility


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