Sandeep Masih

Critic
DISC Type : C

Director at Sutherland

Pune, Maharashtra, India

Overview

Sandeep Masih is the Director of Transition & Transformation at Sutherland, with deep expertise in the travel industry, specifically in air and hotel back-office operations. A graduate of Delhi University with a recent Power BI certification, he is skilled in project management and people management. Colleagues describe him as focused and a great motivator.

No verifiable personal information is publicly available.

He has specialized domain knowledge in niche areas like passenger revenue accounting and fare filing and distribution.

Personality Overview

Objective Thinker

Precise

Negotiator

They don’t appreciate bells and whistles unless backed by data.  They enjoy working alone and do not rely on others very often. They prefer to do logical analysis and value evidence over emotions.

Topics They Care About

Transition & Transformation
This is his core function and current role as a Director at Sutherland, where he leads transition and transformation projects.
Travel Operations
His entire career has been focused on air and hotel operations, including ticketing, rate loading, and revenue accounting.
Project Management
A listed specialty and a recurring theme in his career history, including roles within a Global Project Management Office.

Media Appearances

Sandeep has no verified media appearances

Work History

5-2022
Director at Sutherland
4-2014 - 5-2022
General Manager Operations & Project Management at WNS Global Services
2-2012 - 4-2014
Sr. Consultant - Transitions at WNS Global Services
10-2011 - 1-2012
Project Manager at WNS Global Services
11-2004 - 9-2006
Manager - Operations at Gateway BPO Pvt. Ltd.

Education

1992 - 1995
Bachelors from Delhi University
1986 - 1991
Senior Secondary Education from Fr. Agnel's School

More Information

Social Presence :

Prographics :

Exp : 22 Location : Pune, Maharashtra, India Job Level : Mid-senior Designation : Director at Sutherland
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Insights For Selling To Sandeep

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Don’t try too hard to build a relationship with them
  • Don’t rush them till they have clearly gotten all the necessary information
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sandeep is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Sandeep

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Sandeep move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Sandeep take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Sandeep

Personality Compatibility


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