Rakshak Kapoor

Critic
DISC Type : C

Director at Sutherland

Chennai, Tamil Nadu, India

Overview

Rakshak Kapoor is a Director at Sutherland with over 20 years of global experience in the Order to Cash cycle. A graduate of the University of Madras, he specializes in process migration, credit management, and SOX compliance. He is often described by colleagues as knowledgeable and skilled at articulating solutions.

His background includes a diploma in hotel management, suggesting a strong foundation in customer-facing operations and the hospitality industry. He follows major technology and consulting firms like Accenture and IBM, indicating an interest in large-scale business solutions and innovation.

Rakshaks career path is unique, having transitioned from front office operations at Radisson to a Director-level finance role.

Personality Overview

ROI Driven

Critic

Precise

They enjoy working alone and do not rely on others very often.  They prefer to do logical analysis and value evidence over emotions. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Order-to-Cash Cycle
Possesses deep, global expertise spanning over two decades in managing and optimizing the end-to-end Order-to-Cash process.
Process Transformation
A colleague praised his ability to collaborate on transformation and transition projects, highlighting his skill in improving systems and processes.
Financial Compliance
Has specific expertise in designing internal control systems and ensuring compliance with regulations like the Sarbanes-Oxley Act (SOX).

Media Appearances

Rakshak has no verified media appearances

Work History

12-2022
Director at Sutherland
1-2021 - 12-2022
Senior Delivery Manager at Sutherland
6-2006 - 12-2020
Associate Manager at Accenture in India
6-2005 - 5-2006
Senior front office assistant at Radisson

Education

2003 - 2005
Bachelor of Business Administration (BBA) from University of Madras
2003 - 2005
Diploma in hotel mamagement & catering technology from M.G.R Hotel management and catering technology

More Information

Social Presence :

Prographics :

Exp : 20 Location : Chennai, Tamil Nadu, India Job Level : Mid-senior Designation : Director at Sutherland
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Insights For Selling To Rakshak

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Tell them what ROI they can expect
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Don’t try too hard to build a relationship with them
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rakshak is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Rakshak

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Rakshak move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Rakshak take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Rakshak

Personality Compatibility


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