Sandesh Kafle

Critic
DISC Type : C

Sr. ServiceNow Architect at U.S. Department of Veterans Affairs

Towson, Maryland, United States

Overview

Sandesh is a Sr. ServiceNow Architect at the U. S. Department of Veterans Affairs, bringing extensive experience in providing ServiceNow Architect solutions and technical implementation across various modules. He holds a Masters degree from Wilmington University.

He is known for his positive and passionate approach, often going beyond his role description to ensure tasks are completed. His past roles include Senior Solution Consultant at Arizona Public Service and Senior SharePoint Consultant at AT&T.

People often call him extremely capable, positive, and passionate.

Personality Overview

Precise

Information Seeker

ROI Driven

They like to do things independently and don’t look for support from others.  They choose to analyze logically and value facts to emotions. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

ServiceNow Architecture
As a Sr. ServiceNow Architect, he focuses on delivering best practices and technical implementation across modules like ITSM, ITOM, and HRSD.
Solution Consulting
He has a strong background as a Strategic Solutions Consultant, adept at project management, implementation, and troubleshooting complex systems.
IT Service Management
His expertise includes extensive technical implementation of various ServiceNow modules, including ITSM, Knowledge Management, and Asset Management.

Media Appearances

Sandesh has no verified media appearances

Work History

4-2022
Sr. ServiceNow Architect at U.S. Department of Veterans Affairs
12-2012 - 9-2023
Sr. Technical Lead / ServiceNow Architect at T. Rowe Price
5-2012 - 12-2012
Senior Solution Consutant at Arizona Public Service (APS)
11-2009 - 5-2012
Senior Sharepoint Consultant at AT&T

Education

Master's degree from Wilmington University
Bachelor's degree from The University of Texas at Arlington

More Information

Social Presence :

Prographics :

Exp : 16 Location : Towson, Maryland, United States Job Level : Mid-senior Designation : Sr. ServiceNow Architect at U.S. Department of Veterans Affairs
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Insights For Selling To Sandesh

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Make extra effort to not seem pushy or confrontational
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sandesh is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Sandesh

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Sandesh move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Sandesh take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Sandesh

Personality Compatibility


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