Sapana Biswas

Enigma
DISC Type : Dci

General Manager Human Resources(Head HR) at ETP Group

Mumbai, Maharashtra, India

Overview

Sapana Biswas is a strategic HR leader with over 22 years of experience scaling organizations across India and Southeast Asia. She specializes in HR transformation, leadership development, and digital HR systems, with a proven track record of translating business strategy into impactful people outcomes for high-growth companies.

Colleagues describe her as a knowledgeable, committed, and professional manager who effectively balances operational efficiency with a people-centric approach. She holds an MBA and is a certified professional in Generative AI for HR.

She recently obtained a certification in "Generative AI for HR Professionals, " signaling a focus on leveraging emerging technologies.

Personality Overview

Fast Follower

Challenger

Persuasive & Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information.

Topics They Care About

Digital HR Transformation
Her experience focuses on implementing digital HR systems and transforming HR functions to support business objectives and enable sustainable scaling.
Organizational Scaling
She has a proven track record of scaling workforces multi-fold while strengthening organizational foundations, leadership, and governance.
Generative AI in HR
Recently completed a certification in "Generative AI for HR Professionals, " indicating a strong interest in applying new technologies to the field.

Media Appearances

Sapana has no verified media appearances

Work History

9-2021
General Manager Human Resources(Head HR) at ETP Group
7-2019 - 5-2020
Head - HR at AG Technologies
2-2016 - 7-2019
Head - HR at Addnectar Solutions
4-2011 - 4-2015
MANAGER HR at POWERWEAVE Software Services Pvt. Ltd.
4-2010 - 3-2011
HR Consultant at Vetus & Maxwell India Pvt. Ltd.

Education

Education details unavailable from Indian Institute of Management Ahmedabad
1997 - 1999
Master of Business Administration(M.B.A; M.S from Kavi Kulguru Institute of Technology and Science, Ramtek

More Information

Social Presence :

Prographics :

Exp : 13 Location : Mumbai, Maharashtra, India Job Level : Senior Designation : General Manager Human Resources(Head HR) at ETP Group
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Insights For Selling To Sapana

During A Call Or A Meeting

DO's

  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked
  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.
  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming

DONT's

  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sapana is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Sapana

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Sapana move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Sapana take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Sapana

Personality Compatibility


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