Sarah Billings

Evaluator
DISC Type : dcs

Executive Vice President, Head of Global Payments at PNC

Chicago, Illinois, United States

Overview

Sarah Billings is the EVP and Head of Global Payments at PNC, where she leads product management, operations, and transformation for payments. With over 25 years of experience, she is a recognized leader in payments innovation, particularly in immediate and cross-border payment solutions. People who have worked with her describe her as professional and talented.

Sarah is a passionate advocate for women in the financial services industry. She serves on the advisory board for Women in Payments and has moderated their Unicorn Challenge for six consecutive years, actively supporting female-led entrepreneurship and innovation in the payments sector.

Unique fact: Sarahs expertise in innovation is backed by a patented product launch from her earlier career in new product development.

Personality Overview

Quality Focused

Fast But Analytical

Hard To Convince

They focus on the results, but can still be quite procedural and analytical about how to get there  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service

Topics They Care About

Instant Payments
Drives PNC's strategy in real-time and immediate payments, including their adoption of the FedNow network to enhance customer experience and business efficiency.
Global Payments Strategy
Leads PNC's global payments and international treasury management services, focusing on platform transformation and delivering innovative, market-leading solutions.
Fintech Innovation
Actively supports fintech innovation, evidenced by her long-standing role moderating the Women in Payments Unicorn Challenge for aspiring entrepreneurs.

Media Appearances

PNC's EVP & Head of Global Payments, Sarah Billings. Featured in YouTube

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80: Sarah Billings, Head of Global Payments, PNC Bank – Taped Live at Money 20/20 2024. Featured in DailyPay

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Sarah Billings, EVP, Head of Global Payments at PNC – The Bank Tellers (Apple Podcasts). Featured in Apple Podcasts

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Work History

2-2025
Executive Vice President, Head of Global Payments at PNC
12-2017 - 2-2025
Group Senior Vice President, Head of Global Payments at PNC
2011 - 12-2017
Managing Director, Global Payments and Deposit Platforms Executive at Bank of America at Bank of America
2009 - 2011
New Product Development at U.S. Bank
1990 - 2008
Senior Vice President, Business Planning and Innovation at ABN AMRO/LaSalle Bank

Education

1985 - 1989
Education details unavailable from University of Michigan

More Information

Social Presence :

Prographics :

Exp : 36 Location : Chicago, Illinois, United States Job Level : Leadership Designation : Executive Vice President, Head of Global Payments at PNC
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Insights For Selling To Sarah

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sarah is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Sarah

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Sarah move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Sarah take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Sarah

Personality Compatibility


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