Sarah Cook

Wildcard
DISC Type : isc

Relationship Director - Commercial - Office and Production at ISS Facility Services UK

Tamworth, England, United Kingdom

Overview

Sarah is a Relationship Director at ISS Facility Services UK, focusing on customer-centric strategic growth within the Office and Production sectors. An ambitious and influential leader, she has progressed through several roles within the company, including Business Development and Operations Manager. She holds a Bachelor of Arts from University College Birmingham.


She was recently nominated for the ‘Team Player of the Year’ award at the ISS UK&I 2025 International Women’s Day Awards.

Personality Overview

Friendly But Slow

ROI Driven

Requires Proof

They are often friendly and nice, but can sometimes suprise you with their piercing questions  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They typically tend to be late adopters even when they seem friendly and excited about what you have to sell

Topics They Care About

Strategic Growth
Her recent promotion centers on supporting customer-centric strategic growth for ISS in its commercial, office, and production segments.
People & Culture
Emphasizes a people-based approach in business development and uses the hashtag #peoplemakeplaces to highlight the importance of colleagues.
Women in Business
Expressed feeling honored to be nominated for an ISS UK&I International Women’s Day Award in 2025.

Media Appearances

Sarah has no verified media appearances

Work History

7-2025
Relationship Director - Commercial - Office and Production at ISS Facility Services UK
4-2022 - 7-2025
Business Development Manager - Commercial at ISS Facility Services UK
8-2019 - 4-2022
Operations Manager at ISS Facility Services UK
8-2018 - 8-2019
Interim Area Manager at Local Authority
7-2017 - 12-2017
Operations Manager @ JLR at Compass Group

Education

1993 - 1997
Bachelor of Arts (B.A.) from University College Birmingham
1997 - 1999
A Levels from The Coleshill School Sixth Form Centre

More Information

Social Presence :

Prographics :

Exp : 17 Location : Tamworth, England, United Kingdom Job Level : Mid-senior Designation : Relationship Director - Commercial - Office and Production at ISS Facility Services UK
URL has been copied!

Insights For Selling To Sarah

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Build rapport, it will come handy to handle hard questions later
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sarah is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Sarah

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Sarah move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Sarah take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Sarah

Personality Compatibility


Other ISS Facility Services UK Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.