Sarah Cotton
Head of Customer Relations at SSE plc
📍 Horndean, England, United Kingdom
Sarah Cotton is a seasoned leader at SSE plc, currently serving as the Head of Customer Relations. With a career at SSE that spans various leadership positions, including Head of Major Business Service and Head of Contract Support, she has deep expertise in customer-facing operations. She holds a Master of Science from Edinburgh Napier University.
Read the full overview →Experience
21 Years
Current Role
Head of Customer Relations
Job Level
Mid-senior
Location
Horndean, England, United Kingdom
Personality Overview
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Priorities
Topics Sarah cares about
Customer Relations
Her current role as Head of Customer Relations and previous leadership positions in service and support highlight her focus on the customer journey.
Service Delivery
Previous roles like Head of Major Business Service and Head of Business Support indicate a strong background in operational service management and delivery.
Career
Work history
7-2022
Head of Customer Relations
SSE plc
9-2017 - 7-2022
Head of Major Business Sevice
SSE plc
10-2011 - 9-2017
Head of Business Support and Service
SSE
7-2008 - 10-2011
Head of Contract Support
SSE
5-2008 - 7-2008
Site Manager
SSE
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
2010 - 2012
Master of Science (MSc)
Edinburgh Napier
1996 - 1999
History BA(Hons)
University of Southampton
Social presence
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