Sarah Morosko, MPH

Sharpshooter
DISC Type : DC

Customer Success & Implementations Manager at Nabla

San Francisco Bay Area, United States

Overview

Sarah Morosko is a Customer Success & Implementations Manager at Nabla, leveraging her Master of Public Health degree. She has 6 years of experience in account management and customer success in digital health, with a focus on client relationship management and product implementation. Sarah is a driven go-getter, passionate about learning new things, and excels in fast-paced, start-up environments.

Outside of her professional life, Sarah enjoys traveling across the country in her converted van. She has a strong interest in public health, evidenced by her thesis work on vaping/e-cigarette cessation.

Sarahs thesis focused on vaping/e-cigarette cessation, demonstrating a deep commitment to public health issues.

Personality Overview

ROI Driven

Fast But Analytical

Rigorous & Demanding

They like to be in a position where they can control the conversation and terms.  They are very proud of what they do. They like to act fast and expect others to do the same.

Topics They Care About

Healthcare AI
Her current role at Nabla involves transforming healthcare through AI, focusing on ambient AI technology and reducing provider burnout.
Customer Success
With 6 years in account management and customer success, she focuses on maximizing product impact and ensuring smooth customer onboarding and retention.
Digital Health Startups
She has consistently worked in fast-paced, start-up environments like Nabla, Commure, Hint Health, and Nomad Health, indicating a preference for innovative settings.

Media Appearances

Sarah has no verified media appearances

Work History

5-2025
Customer Success & Implementations Manager at Nabla
7-2024 - 5-2025
Customer Success Mananger at Commure
6-2023 - 7-2024
Senior Clinical Customer Success Manager at Hint Health
6-2022 - 6-2023
Account Manager at °Nomad Health
6-2021 - 6-2022
Senior Account Executive at Addison Whitney

Education

Bachelor of Science - BS from St. Lawrence University
Master of Public Health - MPH from University of New England

More Information

Social Presence :

Prographics :

Exp : N/A Location : San Francisco Bay Area, United States Job Level : N/A Designation : Customer Success & Implementations Manager at Nabla
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Insights For Selling To Sarah

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • Objectively showcase the impact that your product creates
  • Hold your ground without indulging in one-upmanship

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Don't try too hard to forge relationships with them
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sarah is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Sarah

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Sarah move?

  • They can take decisions very fast if you manage to convince them.
  • Can Sarah take some risk or not?

  • The risks don’t matter much to them.

You And Sarah

Personality Compatibility


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