Sarah Shipley

Collaborator
DISC Type : is

Head of Operations, Product/Design/Technology (PDT) at GoodRx

Seattle, Washington, United States

Overview

Sarah Shipley is a seasoned operations leader specializing in the product, design, and technology sectors for major companies like GoodRx, Amazon, and Outreach. She has a track record of managing UX and product operations, notably for Amazons Alexa multimodal product line. She holds degrees in Theatre Arts from the University of Washington and The University of Edinburgh.

Sarahs background in theatre and production continues to be a strong personal interest. Before her tech career, she was a writer, producer, and Head of Production for media companies, managing the creation of hundreds of videos. Her recent social media activity shows she stays connected to the production world, seeking talent for various roles.

Her unique career path combines a formal education in theatre directing with executive operational roles at the highest levels of the tech industry.

Personality Overview

Good Listener

Consensus Builder

Appreciative

Win-win scenarios can appeal strongly to them.  Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are. They are more likely to go for proven solutions.

Topics They Care About

Design & UX Operations
Her career is centered on leading design and UX operations teams at GoodRx, Outreach, and Amazon, focusing on operational methodologies and strategic alignment.
Cross-Functional Leadership
Her roles consistently involve partnering with executive leadership across Product, Design, and Engineering to guide organizational objectives and team culture.
Theatre & Production
Holds degrees in Theatre and Theatre Directing and previously worked as a writer, producer, and Head of Production in the media industry.

Media Appearances

Sarah has no verified media appearances

Work History

3-2024
Head of Operations, Product/Design/Technology (PDT) at GoodRx
12-2022 - 3-2024
Head of Design Operations, Chief of Staff to SVP of Design at GoodRx
4-2021 - 12-2022
Head of UX and Product Operations, Chief of Staff at Outreach
2-2021 - 4-2021
Head of UX Program Management, Alexa Design at Amazon
11-2019 - 2-2021
Sr. UX Program Manager, Team Lead, Alexa at Amazon

Education

Theatre from The University of Edinburgh
Theatre Arts from University of Washington

More Information

Social Presence :

Prographics :

Exp : 17 Location : Seattle, Washington, United States Job Level : Mid-senior Designation : Head of Operations, Product/Design/Technology (PDT) at GoodRx
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Insights For Selling To Sarah

During A Call Or A Meeting

DO's

  • Show them how they look good by making this decision
  • If possible, involve their colleagues in the sales process
  • Show genuine interest in solving their problems

DONT's

  • Don’t push them to make decisions very fast, let them take their time
  • Don’t ask too many questions that sound too dry and objective
  • Don’t give the impression of being unproven or risky

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sarah is

  • Relationship and rapport play a major role, followed by low risk and the presence of proof points.
  • Will you ever get a clear answer from Sarah

  • They are diplomatic when the need arises; they hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Sarah move?

  • They can take their time to reach decisions, even while they stay engaged and friendly.
  • Can Sarah take some risk or not?

  • They are unlikely to take many risks.

You And Sarah

Personality Compatibility


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