Sarah Travaglio in

Sarah Travaglio

Login to view DISC.
Senior Director, Customer Success (North America) at Brex
📍 New York, New York, United States

Sarah Travaglio is a strategic GTM leader and U. S. Army veteran currently serving as the Senior Director of Customer Success at Brex. With a background from West Point, she specializes in scaling customer-facing teams in the SaaS and fintech sectors, focusing on driving adoption, retention, and revenue growth. People who have worked with her describe her as an impactful and inspiring leader.

Outside of her professional life, Sarah is a casual runner, a dedicated soccer and theater parent, and a passionate supporter of the Napoli soccer team. She has also participated in fundraising relays for veteran support organizations, showing a commitment to causes she cares about.

Unique fact: Sarah earned her Masters degree from the University of Oklahoma while on active duty in the Army.

Read the full overview →
Experience
21 Years
Current Role
Senior Director, Customer Success (North America)
Job Level
Senior
Location
New York, New York, United States
Personality Overview

How Sarah shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Sarah cares about

Customer Success
Leads the North American Customer Success organization at Brex, focusing on maximizing customer ROI and unlocking long-term value for clients in the fintech space.
Leadership & Mentoring
Known for building high-performing teams and mentoring the next generation of leaders, with experience scaling teams at Brex, Asana, and Tropic.
+5 more topics Login to view topics
Career

Work history

12-2025
Senior Director, Customer Success (North America)
Brex
3-2025 - 11-2025
Senior Director, Customer Success (Growth and MidMarket)
Brex
4-2023 - 3-2025
Vice President of Customer Success and Account Management
Tropic
6-2022
Limited Partner
Stage 2 Capital
11-2020 - 3-2023
Head of Dedicated Customer Success, Americas
Asana
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor of Science
United States Military Academy at West Point
Master
University of Oklahoma
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Brex Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Sarah. Free, 10 seconds.