Sathisha Mansoor

Planner
DISC Type : Sc

Vice President Customer Service at Casagrand Builder Private Limited

Chennai, Tamil Nadu, India

Overview

Sathisha Mansoor is the Vice President of CRM at Casagrand Builder, leveraging extensive experience in the real estate industry. Her expertise spans customer service, sales management, and strategic planning, underscored by a long and successful career rising through the ranks at her current company. She is a graduate of the University of Madras.

Driven by a commitment to professional growth, Sathisha actively pursues learning opportunities, such as courses on executive leadership. Her interests include following thought leadership from publications like the Harvard Business Review, indicating a focus on staying current with business trends and strategies.

Sathisha was recognized as the "Best Performer of the year" for efficient team handling and achieving the highest collections.

Personality Overview

Analytical & Cautious

Disciplined

Deliberate

The only way to convince them is by showing them examples and ample proof.  They are always well-planned and adopt a systematic approach. Being observant comes to them naturally.

Topics They Care About

Customer Service
Her entire career, culminating in a VP of CRM role, is centered around customer service and support in the real estate sector.
Team Performance
She publicly celebrates her team's achievements and was awarded for "Efficient Team Handling" and driving high collections.
Executive Leadership
She actively develops her leadership skills, highlighted by her recent completion of a course on executive leadership habits.

Media Appearances

Sathisha has no verified media appearances

Work History

12-2023
Vice President Customer Service at Casagrand Builder Private Limited
9-2018 - 12-2023
Assistant Vice President at Casagrand Builder Private Limited
4-2017 - 8-2018
Team Manager at Casagrand Builder Private Limited
12-2015 - 4-2017
Sales Manager at XSReal Properties Private Limited
4-2010 - 11-2013
Deputy Manager- Customer Support at Xs Real Properties Private Limited

Education

English Literature from University of Madras
Diploma in Teachers Education from Government Teacher Training Institute

More Information

Social Presence :

Prographics :

Exp : 15 Location : Chennai, Tamil Nadu, India Job Level : Senior Designation : Vice President Customer Service at Casagrand Builder Private Limited
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Insights For Selling To Sathisha

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sathisha is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Sathisha

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Sathisha move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Sathisha take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Sathisha

Personality Compatibility


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