Sebastian Gallardo is a Workforce Real Time Analyst at Teleperformance, leveraging his engineering background from the Universidad de la Costa CUC. His expertise is focused on analyzing data in real-time to manage workforce efficiency and performance.
His professional interests are deeply rooted in the business process outsourcing industry, showing a keen focus on major companies in the sector, including Teleperformance and Concentrix.
He uniquely combines a formal education in engineering with a practical career in workforce analytics.