Sebastian Gallardo

Workforce Real Time analyst at Teleperformance

Barranquilla, Atlántico, Colombia

Overview

Sebastian Gallardo is a Workforce Real Time Analyst at Teleperformance, leveraging his engineering background from the Universidad de la Costa CUC. His expertise is focused on analyzing data in real-time to manage workforce efficiency and performance.

His professional interests are deeply rooted in the business process outsourcing industry, showing a keen focus on major companies in the sector, including Teleperformance and Concentrix.

He uniquely combines a formal education in engineering with a practical career in workforce analytics.

Topics They Care About

Workforce Management
His role as a Workforce Real Time Analyst at Teleperformance centers on the daily management and optimization of personnel.
Real-Time Analytics
Core to his responsibilities, he analyzes live data to make immediate decisions regarding workforce allocation and performance.
BPO Industry
He shows a strong interest in the Business Process Outsourcing sector, following key players like Teleperformance and Concentrix.

Media Appearances

Sebastian has no verified media appearances

Work History

8-2020
Workforce Real Time analyst at Teleperformance

Education

2014 - 2019
Ingeniería from Universidad de la Costa CUC

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Exp : 5 Location : Barranquilla, Atlántico, Colombia Job Level : N/A Designation : Workforce Real Time analyst at Teleperformance
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