Sebastian Heiny in

Sebastian Heiny

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General Manager at Power Service / MediaMarkt-Saturn
📍 Ruhr y alrededores, Germany

Sebastian Heiny is the General Manager of Power Service at MediaMarkt-Saturn, leveraging nearly two decades of experience in the call center industry. With a background in business administration from the University of Münster, he possesses strong analytical skills for strategic decision-making and a proven ability to grow business relationships.

He is a people-focused leader who actively recruits and publicly celebrates the successes of current and former colleagues. Sebastian shows a keen interest in building a more sustainable future and frequently engages with his professional network to support shared goals and initiatives.

His career began in operations, which has instilled a "hands-on" mentality and a strong drive for delivering on key performance indicators.

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Experience
18 Years
Current Role
General Manager
Job Level
Senior
Location
Ruhr y alrededores, Germany
Personality Overview

How Sebastian shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Sebastian cares about

Customer Service Strategy
Has nearly 20 years of experience in the call center industry, progressing from operational roles to General Manager, with a focus on strategic growth.
Team Leadership
As a General Manager, he actively posts about recruiting new team members and publicly supports colleagues' achievements, showing a focus on people.
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Career

Work history

12-2021
General Manager
Power Service / MediaMarkt-Saturn
4-2021 - 12-2021
Bereichsleiter Service Center
Powerservice/ MediaMarkt Saturn
1-2019 - 4-2021
Sr. Account Manager
Majorel
1-2011 - 4-2021
Account Manager
arvato-Bertelsmann
9-2007 - 12-2010
Projetkmanager
arvato-Bertelsmann
In the press

Media appearances

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Education
BWL
University of Münster
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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