Claudio Rodrigues Oliveira

Inquirer
DISC Type : dc

CIO Minorista at Itaú Chile

Santiago, Santiago Metropolitan Region, Chile

Overview

Claudio Rodrigues Oliveira is the Retail CIO at Itaú Chile, specializing in digital transformation for the banking sector. With a background that includes leadership roles at Banco Ripley and Interbank, he is an expert in enterprise architecture, cloud migration, and AI. Colleagues describe him as a strategic, knowledgeable, and innovative leader with an MBA from FIAP and a Computer Science degree.

Outside of his executive role, Claudio is deeply passionate about innovation and transformation, themes he actively promotes. He is described by colleagues as enthusiastic and dedicated, and his social media posts suggest that his personal faith is an important guiding principle in his life and work.

He began his banking career at Itaú in Brazil, then spent nearly a decade leading transformations in Peru and Chile before rejoining Itaú in a senior leadership role.

Personality Overview

Judgemental

Upfront

Hard To Convince

They can be nudged to make faster decisions by offering what they value.  They care equally about the product and its potential impact. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

AI Implementation
He frequently discusses moving beyond AI experimentation to full-scale transformation and shares resources on securing AI applications in the enterprise.
Digital Transformation
His entire career has focused on orchestrating large-scale digital and agile transformations at major financial institutions in Chile, Peru, and Brazil.
Customer-Centric Banking
He advocates for transformation that impacts all levels of a bank to create a truly "clientecentric" culture, not just isolated technology changes.

Media Appearances

Claudio has no verified media appearances

Work History

11-2025
CIO Minorista at Itaú Chile
1-2021 - 12-2025
Head Of Technology at Banco Ripley Chile
1-2019 - 1-2021
Gerente de transformación digital at Interbank
9-2017 - 12-2018
Gerente de transformação digital at Banco de Crédito BCP
1-2017 - 9-2017
Gerente de Arquitectura Enterprise at Banco de Crédito BCP

Education

2019 - 2019
Diplomatura from INSEAD
2008 - 2009
MBA – Gestão Estratégica em prestação de Serviços from FIAP - Faculdade de informática e administração Paulista

More Information

Social Presence :

Prographics :

Exp : 13 Location : Santiago, Santiago Metropolitan Region, Chile Job Level : Leadership Designation : CIO Minorista at Itaú Chile
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Insights For Selling To Claudio

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Highlight the competitive differentiation of your product

DONT's

  • Avoid long winding pitches, stay objective
  • Don't try too hard to get friendly, let it happen with time
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Claudio is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Claudio

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Claudio move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Claudio take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Claudio

Personality Compatibility


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