Seth Hardage

Energizer
DISC Type : I

Customer Success Manager, Enterprise at RingCentral

Dallas, Texas, United States

Overview

Seth Hardage is an experienced Enterprise Customer Success Manager at RingCentral, specializing in managing high-profile cloud accounts. With a background in medical device sales and account management, he has a proven track record of driving revenue and exceeding quotas. He holds a Bachelor of Arts from Texas Tech University.

Based on his Texas-based education at Texas Tech and Baylor, Seth likely enjoys the vibrant local culture and may follow collegiate sports. His career path suggests a strong interest in technology and healthcare innovation, balanced with building long-term client relationships.

While at Boston Scientific, he was part of a three-person team that boosted a sales territory from 86% to 103% of its quota in a single year.

Personality Overview

Imaginative

Big Picture Person

Relationship Oriented

They are naturally enthusiastic, so take their promise with a pinch of salt.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Topics They Care About

Enterprise Customer Success
His career is centered on managing high-profile enterprise accounts, guiding them from implementation to renewal and identifying upsell opportunities.
Driving Revenue Growth
Demonstrated a consistent ability to increase sales, including taking a medical device territory from underperforming to exceeding its quota by a significant margin.
Client Relationship Management
Focuses on understanding client business needs and serving as a dedicated liaison to ensure a positive experience and foster long-term partnerships.

Media Appearances

Seth has no verified media appearances

Work History

10-2025
Customer Success Manager, Enterprise at RingCentral
1-2021 - 10-2024
Customer Success Manager - Enterprise Accounts at Mitel
1-2018 - 9-2020
Sr. Account Manager at Agility Communications Group
9-2015 - 12-2017
Medical Device Sales at Boston Scientific
8-2014 - 9-2015
Sr. Account Executive at Canon Solutions America

Education

2002 - 2004
Bachelor of Arts (B.A.) from Texas Tech University
2001 - 2002
Education details unavailable from Baylor University

More Information

Social Presence :

Prographics :

Exp : 9 Location : Dallas, Texas, United States Job Level : Middle Designation : Customer Success Manager, Enterprise at RingCentral
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Insights For Selling To Seth

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Talk anecdotally about the customer experience that your product offers
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid overloading them with too much detail
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Seth is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Seth

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Seth move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Seth take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Seth

Personality Compatibility


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