Shachi Tripathi is a Director of Customer Experience at Cisco with over a decade of experience in IT infrastructure and customer success. She leads enterprise accounts, focusing on improving key metrics like NPS and Annual Recurring Revenue. She holds a CORe credential from Harvard Business School.
Outside of her corporate role, Shachi is deeply committed to social causes, serving as a Trustee for the NeimannPick India Charitable Trust. She is a vocal advocate for raising awareness and support for families affected by rare diseases.
She is a Trustee for a charitable trust dedicated to supporting individuals with Niemann-Pick disease.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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