Shailendra Singh (Referrals/Help)

Questioner
DISC Type : c

Senior Consultant at Infosys

India

Overview

Shailendra is a senior IT service consultant at Infosys with a history of management roles at Tata Consultancy Services and IBM. He specializes in strategic transformation, service delivery, and problem management, leveraging his MBA and certifications in ITIL V4 and Agile to build high-performing, customer-focused teams.

He has a distinct passion for mentoring and helping other professionals with their careers. Shailendra dedicates significant time to guiding job seekers, using his own platform and network to facilitate referrals and provide clear application guidance, acting as a coach for prospective candidates.

Uniquely, he explicitly states he is not a recruiter but an employee helping others, even running a dedicated email address for job referrals to support this effort.

Personality Overview

Systematic

Value Seeker

Not Easily Convinced

They prefer to do thorough analysis of any situation.  They are more likely than others to negotiate on pricing and terms. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

IT Service Management
His career is built on service management, with specific roles in Problem Management and Incident Management at IBM and as a Service Delivery Manager at TCS.
Career Mentorship
Describes himself as a coach and mentor, and his social media activity is almost entirely focused on helping people find and apply for jobs at Infosys.
Talent Sourcing
Though not a recruiter, he is actively involved in sourcing candidates and managing a referral pipeline for numerous open positions within his company.

Media Appearances

Shailendra has no verified media appearances

Work History

11-2024
Senior Consultant at Infosys
8-2023 - 10-2024
Service Delivery Manager at Tata Consultancy Services
9-2021 - 9-2023
Service Management Lead & Interview Panelist at Tata Consultancy Services
12-2020 - 9-2021
Problem Management lead at IBM
2-2010 - 12-2020
Major Incident Manager at IBM

Education

5-2007 - 7-2009
Master of Business Administration - MBA from Sobhasaria Engineering College
7-2003 - 7-2006
Bachelor of Business Administration - BBA from Jai Narain Vyas University

More Information

Social Presence :

Prographics :

Exp : N/A Location : India Job Level : N/A Designation : Senior Consultant at Infosys
URL has been copied!

Insights For Selling To Shailendra

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Tell them that you will come back if you don’t have a good answer for a question
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shailendra is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Shailendra

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Shailendra move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Shailendra take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Shailendra

Personality Compatibility


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