Shannon Jager

Inquirer
DISC Type : cd

Design Director at OpenAI

San Francisco, California, United States

Overview

Shannon Jager is the Design Director at OpenAI, where she has led major initiatives including the companys first comprehensive rebrand. Her background includes senior design and creative director roles at prestigious firms such as Pentagram, The New York Times, and BUCK. She holds an MFA from the School of Visual Arts.

Shannon is deeply engaged in the design community, speaking at international conferences like POV Budapest to share her teams insights on balancing human craft with artificial intelligence. She has a background in publishing, having studied at the Amsterdam University of Applied Sciences and previously serving as an editor and art director.

She is the founder, editor, and art director of Double Dot, a biannual print magazine exploring the cultural relationship between sister cities.

Personality Overview

Hard To Convince

ROI Conscious

Demanding

They don’t always try to control the conversation but neither do they like yielding it fully.  They respond well to confident salespeople. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Human-Centered AI Design
Her work at OpenAI focuses on making complex AI technology approachable and human, shaping the brand identity to feel more organic and intuitive for a global audience.
Brand Identity Systems
She led OpenAI's first major rebrand, developing a cohesive system with a new typeface and visual language to unify the company's various products and communications.
Design Leadership
As a Design Director, she leads internal teams and collaborates with external studios, frequently hiring for key design roles and shaping a culture of creative iteration.

Media Appearances

OpenAI's rebrand tries to tap the emotional side of AI. Featured in Fast Company

See Now

Behind the Scenes of OpenAI's Brand Identity Refresh. Featured in YouTube

See Now

Work History

4-2024
Design Director at OpenAI
6-2020 - 4-2024
Creative Director at BUCK
1-2020 - 5-2020
Contributing Senior Designer at T: The New York Times Style Magazine
3-2016 - 2-2020
Senior Graphic Designer at Pentagram
11-2013 - 9-2015
Creative Director at Quill & Quire Magazine

Education

Masters of Design from School of Visual Arts
Publishing from Amsterdam University of Applied Sciences

More Information

Social Presence :

Prographics :

Exp : 13 Location : San Francisco, California, United States Job Level : Mid-senior Designation : Design Director at OpenAI
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Insights For Selling To Shannon

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending too much time on pleasantries
  • Make sure that you you respond to any queries from them quickly
  • Refer to testimonials from others in similar positions

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Do not give up if they are not convinced, try again with a different approach
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shannon is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Shannon

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Shannon move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Shannon take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Shannon

Personality Compatibility


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