Shanoor Fatima

Questioner
DISC Type : c

Head of Talent & Culture at Haptik

Bengaluru, Karnataka, India

Overview

Shanoor is the Head of Talent & Culture at Haptik, with over a decade of experience in establishing HR structures, setting policies, and instilling best practices. A graduate of Symbiosis Institute of Management Studies, she is described by colleagues as an empathetic, diligent, and focused leader.

Interesting fact: Across multiple recommendations, her peers consistently highlight her deep sense of empathy as a standout professional and personal trait that sets a high standard for others.

Personality Overview

Cautious & Analytical

Systematic

Not Easily Convinced

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to fully evaluate every situation. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

People & Culture
As the Head of Talent & Culture, she is actively shaping the work environment at Haptik and recently posted job openings to expand her team.
Talent Management
A core skill mentioned throughout her career, focusing on career development, performance management, and strategic HR leadership to support organizational goals.
Employee Engagement
She specializes in enhancing the employee value proposition through strategic initiatives, including benefits design and recognition programs.

Media Appearances

Shanoor has no verified media appearances

Work History

4-2023
Head of Talent & Culture at Haptik
1-2022 - 3-2023
Director - HRBP at Unacademy
7-2020 - 12-2021
Associate Director - HRBP at Unacademy
7-2019 - 3-2020
Head of Performance Management, Business Partnership, Engagement and OD at RentoMojo
12-2016 - 6-2019
Head of Human Resources Operations India at RentoMojo

Education

2006 - 2008
Master of Business Administration (M.B.A.) from Symbiosis Institute of Management Studies
2002 - 2005
Bachelor's Degree from Jyoti Nivas College

More Information

Social Presence :

Prographics :

Exp : 19 Location : Bengaluru, Karnataka, India Job Level : Mid-senior Designation : Head of Talent & Culture at Haptik
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Insights For Selling To Shanoor

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shanoor is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Shanoor

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Shanoor move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Shanoor take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Shanoor

Personality Compatibility


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