Sharad Puri

Enigma
DISC Type : cdi

Customer Relationship Management Specialist at Gan.AI

Dehradun, Uttarakhand, India

Overview

Sharad is a Customer Relationship Specialist at Gan. AI with a background in operations and project delivery management. He holds an MBA and is certified in leveraging generative AI for project management, combining his organizational expertise with a focus on modern customer-facing technology.

He describes himself as a dependable and organized professional who is passionate about making life easier for others. This dedication extends to his personal life, where he took a career break for full-time parenting, highlighting a strong commitment to his loved ones.

Sharad is a vocal advocate for consumer rights, frequently using his public platform to call for better customer service from companies.

Personality Overview

Hard To Convince

Friendly Yet Blunt

Fast Follower

They are likely to ask many questions and look heavily for supporting proof as well as information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince.

Topics They Care About

Customer Advocacy
He publicly shares his frustrating experiences with companies, indicating a strong personal and professional passion for high-quality customer service and accountability.
Generative AI
Works at Gan. AI, an AI video platform, and holds a certification in "Leveraging Generative AI for Project Management, " showing a clear professional focus.
Operational Efficiency
With a background as a Senior Operations Manager, he prides himself on being the organized, go-to person for getting tasks accomplished.

Media Appearances

Sharad has no verified media appearances

Work History

5-2024
Customer Relationship Management Specialist at Gan.AI
7-2023 - 1-2024
Project Delivery Manager at PremiumCAD
12-2022 - 6-2023
Full-time parenting at Career Break
4-2021 - 11-2022
Senior Operations Manager at Mettl
4-2021 - 3-2022
Manager of Operations at Mettl

Education

2008 - 2012
Bachelor's degree from Maharshi Dayanand University
Master of Business Administration - MBA from Suresh Gyan Vihar University

More Information

Social Presence :

Prographics :

Exp : 10 Location : Dehradun, Uttarakhand, India Job Level : Junior Designation : Customer Relationship Management Specialist at Gan.AI
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Insights For Selling To Sharad

During A Call Or A Meeting

DO's

  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them
  • Build rapport slwly without rushing, it will come handy to handle hard questions later
  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Avoid long presentations and just 'high-level' value proposition, dive into the details

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sharad is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Sharad

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Sharad move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Sharad take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Sharad

Personality Compatibility


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