Sharon Chang

Energizer
DISC Type : I

Client Account Manager at Deloitte

San Diego, California, United States

Overview

Sharon is a Client Account Manager at Deloitte specializing in healthcare IT. She is certified in Epic Resolute Professional Billing and Single Billing Office and holds an MBA from USC Marshall. Her experience includes managing large-scale Epic implementations at major medical centers.

Colleagues have described her as intelligent, focused, and dedicated, noting she would be an asset to any organization.

She has specific expertise in leading the design, build, and implementation of Epic ADT/Prelude modules.

Personality Overview

Enthusiastic

Informal

Believer

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are friendly, approachable and love to make new connections.

Topics They Care About

Healthcare IT
Her career has focused on managing large-scale Epic EMR implementations for prominent medical centers like Cedars-Sinai.
Revenue Cycle Management
Holds certifications in Epic Resolute Professional Billing and Single Billing Office, which are core to healthcare revenue operations.
Client Management
Currently serves as a Client Account Manager at Deloitte, indicating a strong focus on building and maintaining client relationships.

Media Appearances

Sharon has no verified media appearances

Work History

9-2019 - 10-2020
Client Account Manager at Deloitte
12-2014 - 9-2018
Client Account Manager at Deloitte
10-2007 - 6-2009
Project Manager at Cedars-Sinai Medical Center
2-2005 - 9-2007
Project Coordinator at Cedars-Sinai Medical Center
6-2004 - 1-2005
Senior Associate at Capgemini Consulting (currently Accenture)

Education

MBA from USC Marshall School of Business
B.S. from UC San Diego

More Information

Social Presence :

Prographics :

Exp : 12 Location : San Diego, California, United States Job Level : N/A Designation : Client Account Manager at Deloitte
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Insights For Selling To Sharon

During A Call Or A Meeting

DO's

  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Share some stories about how you you have helped people in similar positions succeed

DONT's

  • Avoid cutting into their flow
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sharon is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Sharon

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Sharon move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Sharon take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Sharon

Personality Compatibility


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