Shashi Upadhyay

Enigma
DISC Type : cdi

President at Zendesk

San Francisco Bay Area, United States

Overview

Shashi has no verified overview

Personality Overview

Fast Follower

Challenger

Persuasive & Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information.

Topics They Care About

Shashi has no verified topics they care about

Media Appearances

Shashi has no verified media appearances

Work History

12-2024
President at Zendesk
12-2021
Board Member at Savant Labs
6-2021 - 11-2024
GM/VP Google at Google
7-2019 - 3-2021
Executive Vice President - Products (IPO in 2020) at Dun & Bradstreet
1-2010 - 1-2019
Investor/Advisor at Various organizations

Education

Ph.D. from Cornell University
MS/BS from Indian Institute of Technology, Kanpur

More Information

Social Presence :

Prographics :

Exp : 26 Location : San Francisco Bay Area, United States Job Level : N/A Designation : President at Zendesk
URL has been copied!

Insights For Selling To Shashi

During A Call Or A Meeting

DO's

  • Use a combination of data as well as stories for your pitch, a ppt might not be necessary
  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.

DONT's

  • Avoid making offhand commitments, understand the root of their concerns first
  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shashi is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Shashi

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Shashi move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Shashi take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Shashi

Personality Compatibility


Other Zendesk Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.